PROFESSIONAL PROFILE
A seasoned Business Information Systems and Technology Executive
seeking an opportunity to leverage both broad and deep
private-service and public-sector experience to help envision,
articulate, enable, and accomplish transformational change by
combining expertise in staff development and leadership, program and
project management, product development, architecture design,
resolving business issues through cutting-edge technologies
integrated with core systems of record, and extensive publishing,
printing, and electronic media background. Exceptional leadership
capabilities, with proven ability to apply vision and innovation to
organizational transformation while preserving core business
operational and security processes; change agent with experience
leading improvements and growth both organically and externally.
- Utilizes 25+ years of technology and leadership
experience to deliver exemplary performance even in the most
demanding, controversial, and complex assignments
- Sharp focus on building IT departments that thrive
on continual improvement and innovation
- Versatility, adaptability, and willingness to
tackle new responsibilities; self-assured, assertive,
self-confident, and aggressive
- Unusually well-rounded combination of roles (Board
of Directors, Division President, CIO, CTO, Chief Strategy
Officer, Chief Software Architect, and Chief Marketing
Officer), experience with major accounts (Ford, Bank of New
York, Government, Martha Stewart), and education (MBA in
eBusiness, PhD learner in Information Technology
specializing in Project Management)
- Enjoys excellent rapport with clients,
subordinates, colleagues, superiors, business partners, and
vendors by building and maintaining strong interpersonal
working relationships and through demonstrated ability to
exceed business goals and achieve significant bottom line
success
- Committed to fostering a cohesive and productive
workplace environment
- Strong strategic and analytical skills, with
natural, instinctive troubleshooting skills
- Ability to implement improvements to productivity,
employee morale, cost-effectiveness, and efficiency through
strategic planning, motivation, open communication, and
employee development
- Demonstrated ability to adapt work practices,
management approach, and technology goals in continually
changing environment, ensuring continued alignment with
mission-critical business objectives
- Track record of project completion well within
time and budget constraints while creating exceptional
stakeholder value
- Inactive Top Secret Clearance with access to
Specially Compartmented Information (TS/SCI)
Senior executive areas of Expertise
- Strategic Planning & Envisioning
- Goal Alignment
- Change Management
- Strategic Partnerships
- Operational Improvement
- Investment Rationalization
- Program & Project Management
- Product Development
- Cloud Sourcing
- Service Delivery
- Infrastructure Management
- Process Automation
- Executive Coaching
- IT & Business Process Team Development
- Industry Thought Leadership
- Application Lifecycle Management Expertise
Professional Experience
SENIOR INFORMATION TECHNOLOGY PROJECT MANAGER & TEAM
LEADER
U.S. Environmental Protection Agency
2009 – Present
Office of Water, Project Management Office
Washington, DC
- Develop and implement program and project
management policies, processes and best practices for the
Office of Water Project Management Office; presently leading
Enterprise Project Management platform prototype to
facilitate process design and implementation, as well as
attainment of CMM level 3. Awarded Agent of Organizational
Change in recognition of significant progress in
implementing process or management changes that lead to a
highly efficient and effective organization. Worked across
the agency to build coalitions within each major office
toward common Enterprise Project Management (EPM) goals.
- Selected to lead U.S. EPA American Recovery and
Reinvestment Act project, accounting for more than 85% of
EPA’s $7.4B allocation under the Act. Awarded the American
Recovery and Reinvestment Act National Honor Award (Silver
Medal) in recognition of outstanding contribution.
- Sought out across the agency for ability to
combine and apply strategic analysis, transformational
innovation, and best-practices to a wide variety of business
technology subject areas
- Developed staff competence in Enterprise Project
Management (EPM) and maturity in applying PMI methodology to
all projects in the Office of Water. Achieved 50% increase
in credentialed PM competence with an additional 35% still
in progress.
- Consistently ensured alignment of technology
projects with long-range agency goals by applying prudent
business judgment to decisions related to information
resources management.
- Serve as Contracting Officer’s Technical
Representative on multiple contracts. Leading the effort
within the Office of Water to move to FAC-P/PM credential
and career progression series through collaboration with
multiple offices.
- Instrumental in establishing a $25M omnibus
contract for application development with integrated project
management and change management frameworks to support
integrated project management and application development
lifecycle processes with test-driven-development (TDD)
- Participate on agency standards committee as an
alternate for the Information Management Officer.
- Assigned to support Senior Information Officer in
performance of agency infrastructure board (QTS) activities
driving agency progress toward modernization from extensive
background in the private-sector.
Academic Sabbatical
February 2008 – January 2009
PhD (Candidate) in Information Technology, Specializing in
Project Management, Capella University
CHIEF TECHNOLOGY OFFICER
Channel Blade Technologies, Virginia Beach, VA: Privately held
provider of online marketing/lead management solutions for marine,
recreational vehicle, and power sports industries.
2006 – 2008
Responsible for technology transformation for a fast-growing company
to enable platform, application, and process scalability. Major
customers included Brunswick,
Freedom Roads, Honda
and MarineMax.
Led five direct and 42 indirect reports. Managed operational budget
in excess of $6M and CAPEX budget in excess of $1.5M. Inherited a
failing production IT platform, uncontrolled technology product
development, a dysfunctional corporate IT environment, and
dispirited IT team. Reported to the company President.
- Directed complex technology transformation for
fast-growing provider of online marketing and lead
management solutions, enabling scalability of platforms,
applications and technical processes; turned around a
failing production platform and dysfunctional IT environment
with innovative ideas and change management control.
- Designed, planned, budgeted, and implemented
state-of-the-art technology infrastructure virtualization
transformation to facilitate technology research, software
development, testing, and customer support functions.
Increased platform availability by 47% and reduced
operational cost by 35%. Recognized by Sun Microsystems (now
a part of Oracle), as a Small to Midsize Business (SMB)
virtualization leader in their quarterly analyst call.
- Managed project portfolio and implemented
effective project management and version/deployment
management processes achieving 42% improvement in on-time,
on-budget project delivery.
- Introduced customized Agile methods, processes and
tools that re-focused product development efforts to support
long-range organizational goals and increased marketability
in a changing industry.
- Hired, mentored, trained, managed and evaluated 5
direct reports and 42 indirect reports, including
PMP-certified project managers and project management
interns; improved team morale and productivity despite
difficult market dynamics.
- Managed $6M+ operational budget and $1.5M+ CAPEX
budget, with responsibility for cost control; reduced
overhead by 40%.
VICE PRESIDENT & ENTERPRISE SOLUTIONS
ARCHITECT
MicroLink, LLC, Vienna, Virginia: Privately held award-winning
provider of technology-enabled teamwork solutions for government
agencies and Fortune 500 firms.
2005 – 2006
Responsible for identifying, crafting, and marketing technical
solutions for industry-wide business requirements including
messaging and collaboration solutions, enterprise content management
& search solutions, and full-spectrum product development leadership
for four applications (complete software development life-cycle
management). Major customers included U.S. Secret Service,
U.S.
Department of Defense, General Motors, and
Cap Gemini. Reported to
the CEO.
- Led positioning of company for acquisition by Autonomy.
- Designed, developed and implemented complex technology
solutions for government agencies and Fortune 500 clients,
including the U.S. Secret Service, the U.S. Department of
Defense, General Motors, and Cap Gemini.
- Identified key business requirements and designed
customized technologies to meet those requirements in key
business areas including messaging and collaboration systems and
enterprise content search and management solutions.
- Implemented project management processes that
streamlined and facilitated organizational change by linking
technical functions with financial management and customer
relationship management.
- Led complete product development life cycle for four
software applications.
- Cultivated strategic partnerships with industry
leaders such as Microsoft and Cognos.
- Reduced risk and improved project management control
by developing scalable, repeatable templates and plans for
consulting engagements.
Academic Sabbatical
MBA in E-Business conferred December, 2005
2003 – 2004
CHIEF STRATEGY OFFICER
CHIEF SOFTWARE ARCHITECT
SENIOR VICE PRESIDENT for BUSINESS INTERNET SOLUTIONS
Internosis, Inc., Arlington, VA: Privately held provider of
Microsoft-centric products/services; subsequently acquired by EMC to
become their Microsoft Professional Services division.
2000 – 2003
Role migrated from tactical to strategic as this 225-person
management-buyout start-up faced growth, lack of processes formerly
provided by their Parent Corporation, and challenges in responding
to rapid technology shifts and sector maturation. Led up to 12
direct and over 150 indirect reports as my role evolved with the
growing company. Major customers included U.S. Department of
Agriculture, Bank of New York,
Pfizer, and Verizon. Reported to the
CEO.
- Identified key segments, solutions, and strategic partnerships;
maintained profitability during IT industry downturn.
- Developed intellectual property strategies and
provided IT thought leadership to Fortune 500 clients.
- Defined technology project management processes and
infrastructure for newly acquired professional services arm of
EMC.
- Identified and cultivated strategic partnerships and
relationships with key clients such as the U.S. Department of
Agriculture, Bank of New York, Pfizer and Verizon, ensuring
prosperity during an industry downturn.
- Maintained organizational growth rate while reducing
costs and maximizing profit margin by packaging consulting
services.
- Oversaw application and solution development, managing
the work of 12 direct reports and 150+ indirect reports;
mentored, evaluated, coached and trained senior technology
staff.
- Project leader for the U.S. Army email transformation
adopting Microsoft Exchange Server 2003 (pre-release) for over
250,000 users. Led the Active Directory/LDAP design and
integration efforts to provide a scalable security and
authentication context for the entire Department of the Army
directory structure.
- Consulted the Bank of New York and
Ford Motor Company on operational and architectural
best practices for data-center integration with real-time,
Internet-based customer self-services web systems, maintaining
system-of-record primacy while increasing customer service
through 24x7 availability.
PRESIDENT, MICROSOFT E-BUSINESS
SOLUTIONS PRACTICE and
CORPORATE VICE PRESIDENT, E-COMMERCE SERVICES
AppNet, Inc., Bethesda, MD: VC-backed provider of services,
solutions and staffing for Fortune 500 firms focusing on e-commerce;
acquired by Commerce One.
1998 - 2000
Crafted a technology strategy to support subsequent acquisitions
without undue interruption to the existing and newly acquired
organizations which ultimately led to two integrated architectures:
one focused on Microsoft-based technology and one focused on other
technologies. Promoted to general divisional leadership of the
Microsoft-centric technology and services component of the company.
Led up to 20 direct and up to 200 indirect reports as the company
grew from a headcount of 50. Major customers: Ford Motor Company,
Xerox, Government Technology Services, Inc., and the
Wedding
Channel. Reported to the CEO.
- Full P&L responsibility for and leadership of a
$125M/yr division of the enterprise.
- Developed and executed technology strategies necessary
to support multiple subsequent acquisitions, which included the
integration of a Microsoft-based architecture with ones based on
other technologies.
- Promoted to lead startup and growth of
Microsoft-centric services component to a multi-million dollar
organization that ultimately sold for $2.1B.
- Directed, mentored, and evaluated a staff of 20 direct
reports and up to 200 indirect reports; coached and trained
senior technology professionals.
FOUNDER & SENIOR VICE PRESIDENT, SALES &
MARKTING
Judd’s OnLine, Inc., Winchester, Virginia: Wholly owned subsidiary
and online company that provided the emerging online publishing and
e-commerce needs of the print publishing industry.
1995 - 1998
Founded the company as a work center within the IS department of
magazine and catalog printer Judd’s, Inc. while serving as corporate
Vice President for Information Services. Managed 30-person,
multi-million-dollar publishing vertical. Major customers:
Martha
Stewart (exclusive site builder from launch through 2001),
EBWorld, American
Diabetes Association, Society for
Human Resource Management, and The Salvation Army.
- Capitalized on the explosive growth of the emerging
Internet by founding an entirely separate online publishing and
e-commerce company within Judd’s, Inc. while simultaneously
fulfilling role as corporate Vice President for Information
Services.
- Oversaw development of innovative products such as
Microsoft’s Merchant Server 1.0; assisted Bill Gates with
demonstration during official product launch.
- Directed the work of 30 dedicated team members during
a period of extremely rapid technological change, providing
career path development and thought leadership opportunities to
a rapidly growing cadre of Internet professionals.
- Built and managed relationships with such clients as
Staples, American Diabetes Association, and the Salvation Army;
served as exclusive web builder/host/manager for Martha Stewart
Living Omnimedia, with responsibility for initial launch and
development of multi-media online suite required for initial
public offering.
- Led the design, development, and implementation of
Electronics Boutique (now EBWorld) mainframe LOB systems with
emerging online, Internet protocol services providing business
continuity in the context of rapidly expanding market segment.
VICE PRESIDENT, INFORMATION SERVICE
and
BOARD OF DIRECTORS MEMBER
Judd’s, Inc., Strasburg, VA: A $300M magazine/catalog printer;
acquired by Perry Graphic Communication and subsequently by RR
Donnelley.
1994 - 1997
Identified and developed the technology strategy, infrastructure,
processes, and team needed to turn a $150M/year, 129-year-old
magazine and catalog printer using manual printing processes into a
near totally digital process-based sector leader, Major customers
included: Time Warner,
Newsweek, The Economist,
Billboard
Publications, and Fast Company.
- Defined technology strategy for transformation of a
129-year-old magazine and catalog printer into a digital
process-based industry leader, with customers such as Time
Warner, Newsweek, The Economist, Billboard Publications, and
Fast Company
- Identified and implemented appropriate technology
infrastructure and processes, including a totally digital
filmless workflow and a data warehousing system.
- Led development of the first filmless commercial
magazine issue ever printed, a special issue of Life magazine,
by not only envisioning the process, planning, and executing the
transformation, but building the staff coalitions needed to
embrace and make cathartic process changes possible across an
entrenched process enterprise.
- Strengthened data center operations and security and
integrated mainframe systems with distributed, client-server
infrastructure to achieve high availability necessary for
digital process transformation. Designed and implemented
multi-terabyte online storage subsystem needed for storage of
printing plate images used for filmless plate-making processes
that directly integrated with and supported plant floor printing
operations.
- Led the Y2K transformation of all mainframe accounting
applications and platforms to ensure early compliance with and
avoidance of potential Y2K complications including directly
related line-of-business integrations with plant production and
quality systems.
- Played instrumental role in 4.5% improvement in market
position, which resulted in successful corporate sale to Perry
Graphic Communications
- Earned InformationWeek’s “Fast Track 500” award for
innovative achievements in printing industry
MILITARY EXPERIENCE
1970 - 1992
Assignments: Director, Technical
Services Department, Atlantic Intelligence Command; Acquisition
Program Manager for HQ driving $75M/yr acquisition program for
all reconnaissance and imaging technology, Naval Air Systems
Command Headquarters; Tactical & Strategic Reconnaissance
Officer, Battle Force SIXTH Fleet (1983) and SEVENTH Fleet
(1988).
Education & CERTIFICATIONS
- PhD
candidate in IT specializing in Project Management, Capella
University
- MBA in eBusiness, University of Phoenix
- B.S. in Sociology, University of the State of New York
- PMI Project Management Professional (PMP) certification
- Microsoft Certified IT Professional (MSITP) for Enterprise Project
Management (EPM)
- Microsoft Certified Business Management Solutions
Professional for Dynamics CRM
